» Job Opportunities : Patient Care Representative

Job Opportunities

Patient Care Representative

Physical Therapy Patient Care Representative

Position start June 2021

*Spanish Speaking Required*

Are you looking for a job where you can really make a difference in the success of the business? Somewhere that you can play a vital role in the day to day operations?

If so, then we want to meet you!

Specialized Physical Therapy is looking for a high-energy, positive-attitude individual to join our team!

We have a full time position with benefits including paid vacation, paid holidays, and Simple IRA retirement program with employer matching. It does require flexibility with scheduling Monday-Friday. The clinic opens at 8 and closes on at 5pm, 6pm, or 7pm depending on the day.

Customer service and organizational skills are a high priority. Medical or other healthcare office expererience is a plus.  If you are a positive, self-directed, motivated, and organized person, please consider applying to become part of our team!

Duties may vary from day to day - they will include (but are not limited to):

  • General customer service—greeting/welcoming clients;
  • Checking clients in for appointments;
  • Scheduling future appointments;
  • Collecting and entering co-payments;
  • Verifying insurance benefits by telephone or online;
  • Keeping track of insurance authorizations;
  • Explaining insurance benefits to clients;
  • Processing patient paperwork and entering data in to the online system;
  • Filing
  • Collaborating with administrative staff at all 3 locations to assist with and operationalize front desk and billing processes.  

This position will ALSO include physical therapy TECH duties, such as:

  • Escorting clients from reception area to/from the treatment area; 
  • Applying/removing cold packs; 
  • Cleaning (wiping down tables after each patient use, general clinic cleaning).
  • Independently identifying and completing tasks that improve the ability of the licensed therapy staff to work efficiently and focus their energy on skilled patient care. 

It can be a challenging position, as it requires the employee to independently prioritize their activities in a environment that is often very busy.  The ultimate goals of this job are to provide our clients with an outstanding customer service experience and maintain a smooth workflow in the clinic.

Click HERE to Download an SPT Job Application
Please drop off completed applications in person at Specialized Physical Therapy
5001 W Pauline Whitaker Parkway Suite 120 Rogers, AR 72758

OR - Email completed application and resume to: rgardner@ptnwa.com


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